How to organize the best interaction with potential and regular customers: response for agencies

Engaging the customer, using open information to create relevant messages, is the most common way to interact with customers.

Communicating with potential customers or regular users of services and products is not a problem when it comes to dozens of addresses or phone numbers. Once we expand the market to hundreds, thousands, and tens of thousands, we will need an independent, automated platform to solve the basic problem of such interactions. That is, it’s about how to minimize manual labor and get verified customer information.

How to organize this with minimal investment in the project and quick technical and organizational solutions? The answer is obvious – using platforms that are ready to use and offer a package of actions in the first seconds of connection. An example of such a system can be studied at The fundamental difference between such and similar platforms:

  • the thoughtfulness of the actions;
  • compactness and simplicity of the interface and its settings;
  • accuracy of lead generation.

Another important plus is information retrieval and the formation of a reliable database.

Why is it faster and more convenient to communicate with customers and collect data?

The first and most important plus of professional applications and solutions like is performance efficiency. A lot of important decisions for lead generation are automated, collected in one process node. That is, there is no need to search separately for addresses, phone numbers, sort information.

All the important and necessary technical steps are performed by robotic algorithms. This gives an advantage over other solutions, manual sampling, and the work of even a very qualified marketer in sequential mode.

The second advantage is the one-step nature of multiple actions. While a human communicator can consistently process only one source of information and interact with only one customer, an automated lead generation system has no communications ceiling. Its capacity for communications depends only on technical capabilities, which can be built up as needed and demanded.

And the third important parameter is the flexibility of the system. It quickly reconstructs itself, reacts to consumer behavior, provides a lot of data for analytics, making balanced economic and marketing decisions for the company. First – in product orientation and positioning, ways of its promotion and interaction efficiency.

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