Restaurant owners and managers are faced with a slew of issues that demand their attention. Businesses in the service industry are scrambling to locate replacement workers as a result of employees’ “great resignation” and the pandemic’s loss of over 800,000 lives in the United States.
As servers, bartenders, and wait staff, many restaurants are hiring people who have never worked in the hospitality industry. When it comes to managing their new career, these people face a steep learning curve.
The complexity of food storage areas and food processing sites concealed beneath the public area may startle customers if their previous experience with restaurants had just been as diners. They could also be startled by how slick and unsafe the floors in such restaurants can be due to the grease used in cooking and frying, the soap used to clean dishes and kitchen surfaces, and even the flooring material used.
Every year, approximately 1 million customers and 3 million restaurant personnel are injured as a result of slips and falls. Despite what you may have seen on those “funny video” television shows, slips and falls are not amusing. Broken bones, hip fractures, lacerations, spinal injuries, and severe burns from stoves or hot food are all possible results. All of these injuries have the potential to leave a person in chronic pain for the rest of their lives. Each year, the restaurant industry spends more than $2 billion on these injuries, which are increasing at a 10% annual pace.
In the kitchen, floor mats made of grease-resistant materials should be utilized. Spilled liquids and food drain via drainage pores in the mat and away from the surface.
At the entrances, brush-tip mats should be put to sweep dirt and debris off of guests’ shoes and boots. Add more highly absorbent mats to the building entrances when it rains or snows. Encourage employees to wear professional-grade footwear that is non-slip.
As a restaurant owner or manager, it is your obligation to keep your customers, clients, and employees safe. The adjacent material has more information.